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Frequently Asked Questions

Who will clean my home / office?

Our carefully selected, vetted, and rigorously trained staff usually work in three person teams. This ensures the work is carried out efficiently and effectively. We endeavour to ensure the same team work for you each time. Of course none are allowed to eat, smoke or use appliances while in or around your home or office.

What days and hours can I have my home / office cleaned?

Our house teams work Monday to Friday from 8:00 to 6.00 pm. While we do not offer weekend, evening, or public holiday cleaning services on a regular basis, we may be able to arrange this on an occasional basis.

What will the cleaning service cost?

You and your home or office are unique, and you aren’t forced to have the same service as everyone else. The fees are based on the services we agree with you, and will take account of factors such as the size of property to be cleaned, the number of occupants, and the frequency of the clean.

Do you bring your own equipment and materials?

Yes. Everything. That means you don’t have to spend your time buying, taking out or putting away any supplies, or wonder about where to find the best equipment and products as we do all this for you. We transport all tools and supplies to your home or office in a customised vehicle, with the cleaning team, for each clean.

Do I need to be home during the cleaning service?

No, though you should feel comfortable being at home if you choose. We operate a strict security system for your keys and alarm codes so you can still relax when you’re out.

Does your company carry insurance?

Yes, of course we are fully insured.

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